Your privacy is of the utmost importance to us at mrbets. This policy clearly explains what information we collect, why we collect it, how it is used, and how you can maintain control over it.
By using mrbets, you are considered to have consented to this Privacy Policy.
Welcome to mrbets.biz. This Privacy Policy ("Policy") describes in detail how personal information collected through the mrbets platform is used and protected.
This policy applies to all users who access our services through the mrbets website, mobile app, or any other digital channel. We believe transparency is the foundation of trust — which is why this policy is written to be as clear and straightforward as possible.
Mrbets never sells, rents, or shares your personal data with third parties for marketing purposes. Your information is used solely to provide our services and maintain your security.
If you have trouble reading this policy or need any part of it clarified, contact our Help Center — we will explain it to you in Bangla.
Mrbets only collects information that is genuinely necessary to provide our services. Collecting excessive or irrelevant data is against our policy.
| Type of Information | What We Collect | When It's Collected |
|---|---|---|
| Identity Information | Name, date of birth, nationality | Registration & KYC |
| Contact Information | Mobile number, email | At the Time of Registration |
| Financial Information | Mobile Pay/Nagad number, bank details | At the time of payment |
| KYC Documents | Copy of NID or Passport | Under Verification |
| Usage Data | IP address, device information, login time | Each session |
| Cookie Information | Browser preferences, session data | On site visit |
We never store your Mobile Pay/Nagad PIN or full bank card number under any circumstances. Sensitive financial data is automatically deleted once a payment is completed.
Mrbets uses the data it collects for specific, limited purposes. Each purpose is outlined clearly below:
mrbets does not use your data for third-party advertising. Your data is never sold or shared with any marketing company.
Mrbets uses multiple industry-standard layers of security to protect your data. This is not just talk — every measure is actively in place.
First, all site traffic runs through 256-bit SSL encryption — meaning every piece of data traveling from your browser to our servers is fully encrypted and cannot be read by anyone in transit.
Passwords are never stored in plain text — only in hashed form. This means even mrbets staff cannot view your password.
OTP verification is in place to protect your login. A second layer of verification is also required for sensitive actions such as withdrawals.
mrbets will never ask for your password, PIN, or OTP via email or message. If you receive such a request, it is fraudulent — report it to support immediately.
The KYC (Know Your Customer) process may seem like a hassle, but it is actually there to protect you. If someone tries to open an account using your name or details, KYC stops them.
KYC must be completed before your first withdrawal on mrbets. This requires submitting photos of both sides of your national ID or passport.
Submitted KYC documents are stored in secure, encrypted storage and can only be accessed by authorized compliance team members — strictly for verification purposes. Once verification is complete, access to the original documents is restricted.
KYC data is never shared with third parties, advertisers, or other users.
The mrbets website uses cookies. Cookies are small text files stored in your browser that help enhance your experience.
Types of cookies used on mrbets:
You can delete or block cookies through your browser settings. However, disabling essential cookies may cause certain features to stop working properly.
You have full rights over your personal data at mrbets. The following rights can be exercised at any time:
You can request to know what information mrbets holds about you. Submit a request to support and you will be notified within 15 business days.
If any of your information is incorrect, you can request that it be corrected.
When closing your account, you can request that your personal data be deleted (subject to any applicable legal obligations).
You can request that we stop processing your data for a specific purpose.
You can request a copy of your personal data to keep for your own records.
Mrbets does not retain data beyond what is necessary. Retention periods depend on the type and purpose of the information:
If you have any questions, concerns, or complaints about this privacy policy, please get in touch. We review every request with genuine care and attention.
Submit any data-related requests through our support channel. We aim to respond within 15 business days of receiving your request.
Email: privacy@mrbets.biz — for any privacy-related requests.
Multi-layered protection built on a combination of technology and policy
Every transaction and piece of personal data is encrypted with 256-bit SSL. No one can intercept or read it in transit.
Mrbets never sells your data to advertisers or third parties. This goes against our core principles.
OTP verification is required for login and withdrawals. No one else can access your account.
Your KYC and sensitive information can only be accessed by a limited number of authorized mrbets staff — and only when necessary.
Mrbets security systems are regularly audited by independent third-party auditors.
You have the right to request access to, correction of, or deletion of your data. Contact support at any time.
Still have questions after reading the privacy policy? Here are straightforward answers to the most common ones.
Have More Questions?
Email privacy@mrbets.biz or reach out via live chat.
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